By utilising our Services, you implicitly agree to adhere to the guidelines outlined in this Acceptable Use Policy (AUP), which is an integral part of our Standard Terms and Condition. Your compliance with both the spirit and letter of this AUP is essential.
Terms defined in our Standard Terms and Conditions carry the same meanings within this Acceptable Use Policy.
Your use of our site or services is restricted to lawful purposes only. It is expressly prohibited to:
Violate any applicable local, national, or international laws or regulations.
Engage in unlawful or fraudulent activities or have any unlawful or fraudulent intent.
Harm or attempt to harm minors.
Transmit unsolicited or unauthorised advertising, promotional material, or any form of spam.
Knowingly transmit data or upload materials containing harmful programs such as viruses, Trojan horses, or spyware.
Disseminate defamatory, obscene, offensive, hateful, or discriminatory content.
Infringe upon intellectual property rights or engage in illegal activities.
Impersonate any person or misrepresent your identity or affiliation.
Access, interfere with, damage, or disrupt any part of our site, equipment, network, or software without authorisation.
Unauthorized testing or vetting of security measures is not allowed without our explicit written consent.
The web hosting space provided is intended for web hosting purposes, and all uploaded files must comply with visibility and accessibility requirements for end users.
While our Web Hosting and WordPress Hosting plans offer unlimited bandwidth, disk space, and websites, there are specific limits for Linux and Windows hosting plans to ensure fair resource usage.
If resource limits are exceeded, additional resources may be provided for a fee. In extreme cases, your website's stability, performance, or uptime may necessitate an upgrade to a VPS or Dedicated Server, or we may take action to restrict resource usage.
The web hosting space is not to be used as a file storage method, and content must not include illegal, pirated, pornographic, or prohibited material.
We reserve the right to suspend service or remove files that violate these rules.
Shared and reseller hosting, along with email-only hosting plans, come with standard email services. Limits on sent emails, mailbox sizes (2GB), and email retention periods are in place.
Mass mailing is prohibited on Pulse Digital Web Hosting shared hosting servers. Offenders may face fines and service suspension if their actions affect mail servers or IP reputation.
Customers exceeding database limits resulting in high server resource utilisation may have their database suspended. Customers are responsible for monitoring and maintaining database usage within specified limits.
While we take every reasonable precaution to frequently back up data on our Website, it is essential to note that the responsibility for ensuring the safe storage and backup of your data primarily lies with you, the website owner.
We implement industry-standard measures to safeguard your data and ensure regular backups are performed to prevent data loss. However, unforeseen circumstances, technical glitches, or other factors beyond our control may impact the effectiveness of these measures.
As the website owner, you are responsible for regularly backing up your data independently. This includes any content, user information, or other data stored on our platform. We recommend establishing a routine backup schedule to minimise the risk of data loss.
In no event shall Pulse Digital Enterprises LTD, its affiliates, partners, or employees be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our Website, including data loss or damage.
We reserve the right to perform maintenance, updates, or other actions that may temporarily interrupt our services. While we strive to minimise downtime, we are not liable for any data loss or inconvenience caused during such periods.
Accessing our services via proxy services is prohibited due to security, financial, and taxation concerns. Accounts using proxy services may be terminated without notice.
We expect respectful communication from both parties. Abusive behaviour, threats, or shouting may result in non-response or termination of communication.
Abuse on social media may lead to account termination. Offensive comments or behaviour may be reported to relevant authorities.
We reserve the right to determine breaches of this AUP and take appropriate action. Failure to comply may result in legal proceedings, additional legal action, or disclosure to law enforcement.
Monthly invoices must be paid within 30 days of recipt otherwise services may be restricted.
Complaints should be emailed to sales@pulsedigitalmarketing.co.uk with detailed information. We will review and address complaints professionally.
Invoices for web and email hosting should be paid by the due date on the invoice, Pulse Digital Enterpises will give tollerance for late payments but can and will suspend hosting if multiple communications are ignored.
This AUP may be revised at any time, and it is your responsibility to stay informed about any changes. Revisions are legally binding and form part of your contract with us. Some provisions may be superseded by notices elsewhere on our site.
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